Your satisfaction and trust is what we value most. While we do not accept returns or refunds, let us know if ANY cuts are unsatisfactory and we will do our best to replace and make it right!
Our products are vacummed sealed and frozen at the local processor. They will be delivered frozen via Knape Cattle Co. (KCC) representative or 3rd party delivery method. While you don't have to be present to deliver, we recommend putting in freezer shortly after delivery.